Working With Us

Thank you for considering and/or choosing to work with us on your web or print project. We are on your team, dedicated and ready to make your project a success.

Our goal here is to have effective communication and deliver your web or print project with few hiccups and on schedule. Here are a few project guidelines.


Communication

  • Our office hours are Monday through Friday 9-5pm.
  • All website or print project details, changes, instructions are accepted via email only. (For streamlining and tracking purposes.)

Content 

  • All project content and instructions should be sent via email. (1) so that we can better track your project requests. (2) to eliminate typos and miscommunication.
  • All content should be sent over print ready meaning, proofread, the way you want it to appear.

Additional Fees

  • Rush Projects: Print project completion turnaround is up to 7 business days. Web project turnaround is up to 30 days. – All projects that require or need a shorter turn around, will be charged an additional rush fee starting at $35.
  • Project Extensions: All design projects have a beginning date and an end date. Print projects complete within 7 business days, web projects complete within a 30 day period, any project that goes beyond these time frames will be charged a project extension fee.

Payments

  • All projects under $100 require payment in advance to initiate the project.
  • Projects over $100 require a minimum of 50% deposit to start the project, and 50% prior to the final launch or delivery of the project.  Note: Web projects are completed from start to delivery within 30 days, print projects are completed within 7 days.

 

Updated 2/12/18.